FAQs

FAQs

Top Shelf Cookies & Treats

Have a baked goods-related question? Top Shelf Cookies & Treats has the answer. Check out these FAQs and give us a call today for more information!

  • How do I place an order with Top Shelf Cookies & Treats?

    You can place an order by calling or texting us or sending an email.

  • Do you have a shipping policy?

    No. Top Shelf Cookies & Treats doesn't currently offer shipping. This may change, so keep watching!

  • Is same-day ordering available at Top Shelf Cookies & Treats?

    Sometimes we can accommodate this. As a business that bakes to order, we may be tied up filling other orders. To find out if same-day availability is an option, call us.

  • Are delivery services offered by Top Shelf Cookies & Treats?

    Yes. We offer delivery services, including a no-contact option. We deliver in the Grand Ledge, MI area for just $5. Call for an estimate or to discuss the details of your order.

  • How do I get in touch with you about orders for birthdays, weddings, corporate gifts, and other special events?

    Feel free to call Top Shelf Cookies & Treats or fill out our contact form.

  • What flavors are available at Top Shelf Cookies & Treats?

    We strive to keep our menu updated at all times. From time to time, certain treats may be available in limited quantities. Follow our social media accounts to see what pops up.

  • I have dietary allergies. Can I still eat your products?

    The Top Shelf Cookies & Treats kitchen produces some items that contain eggs, gluten, dairy, peanuts, and tree nuts. Due to this, we are NOT an allergen-free kitchen. However, if you let us know ahead of time about a particular allergy or sensitivity, we'll do our best to accommodate your needs.

  • Do you offer gluten-free cookies?

    No, we don't currently bake with gluten-free flour. We do, however, make treats that are naturally gluten-free:


    • Rick krispy treats
    • Scotcheroos
    • No-bake cookies

    We also have a terrific recipe for a gluten-free peanut butter cookie.

  • There is a baked good that I'm craving, but I don't see it on the Top Shelf Cookies & Treats menu. Can you make it for me?

    We might be able to do this. Call us or use our contact form and we'll discuss it with you.

  • Do you require orders by the dozen?

    At Top Shelf Cookies & Treats, that depends. Not all of our offerings are available in smaller quantities. Look at our menu to learn about the quantities offered for various treats and flavors. Sometimes lesser quantities are available. Watch our social media accounts for specials.

  • What payment methods are accepted by Top Shelf Cookies & Treats?

    We are happy to accept cash and checks. We also take credit cards. There will be a 3.5% fee for this convenience. 

  • How does the pickup process work when my order is ready?

    When you have an accepted order and pickup time from Top Shelf Cookies & Treats, pull into our driveway, text your name and "I'm here," and we'll bring out the order to you.

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